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Collect exceptional ratings and in-depth reviews about your company and products. Sit back and relax while the system automatically sends out invitations on your behalf.

Customize invitations to match your unique style! Personalize colors, logos, and e-mail content to perfectly match your brand.

Reviews like works of art, deserve a magnificent frame! Embed stylish TrustMate widgets and customize them to fit your brand’s aesthetic. Alternatively, you can use our API to integrate reviews directly into your native solution.

Reach for the stars! TrustMate widgets provide search engines with microdata, which enables Google Stars next to your website in search results, generating even more clicks!

Skyrocket your SEO! Fill TrustMate widgets with detailed, keyword-rich customer reviews and watch your store's ranking soar!

Negative review? Resolve it by addressing negative feedback through a hidden dialogue and turn unhappy customers into your brand’s ambassadors!

Respond to every review, even when you're offline. The automatic comment module will automatically do it for you, tailoring the response according to received rating.

Sell even more! Our dedicated reviews showcase page presents all your company reviews in one place along with photos of top-rated products, driving traffic back to your site and increasing the chances of additional sales.

Draw insights from customer reviews with advanced automated reports delivered straight to your email. Analyze trends and leverage the knowledge to further drive your business.

Stay ahead of the game without the hassle of constantly monitoring reviews! We'll alert you if your average rating drops below 4.2 or if you receive a negative review.

Which invitation configuration works best? What’s the open rate, and how many reviews do you get? Use our statistics panel to gain insights into your review collection process and improve your strategy!

Tag collected reviews and organize them according to your needs. You decide which tags to use and assign them to selected reviews, making it easy and quick to find the ones you need.

Every business is different, and there's no one-fits-all solution. Test many different configurations and templates simultaneously, measure results and make your review collection process even more effective!

Collect reviews on TrustMate, Google, and other platforms, all from one place! With the Reputation Manager, you can control the distribution of reviews, deciding what percentage of customers to invite to each platform, and we'll take care of the rest. Reviews from all sources will automatically appear in widgets on your website.

Create a thank-you page tailored to your brand and encourage customers to subscribe to your newsletter, to follow your social media profiles and to make repeat purchases by offering discounts

Connect your store to TrustMate in just a few minutes with our dedicated plugins for popular e-commerce platforms or our integration with BaseLinker.

Show your review collection achievements via TrustMate awards. Meet the criteria to earn TrustMate badges and proudly showcase them on your website.

No more short and generic reviews! TrustMate elevates your customers' feedback to be detailed, informative, and brimming with keywords, all thanks to our exclusive, world-class suggestion system. Each review becomes a valuable source of information for future buyers and boosts your SEO and your store’s search results position.

With the integration of Google Shopping, your product ads will feature stars, leading to up to 40% more traffic! The magic happens automatically - enable the integration, gather product reviews, and watch your traffic grow!

You’ve got plenty of great reviews on Facebook? With dedicated integration, you can import all of them to TrustMate and showcase them in widgets on your website.

Showcase your Google reviews on your website as well! With the dedicated GMB integration, we'll automatically import them to TrustMate and they will shine bright in widgets on your website!

Showcase reviews on your social media! With the TrustMate post generator, you can easily turn each review into a beautiful post for your Facebook, LinkedIn, or Instagram profile! It takes just a few clicks!

What about the reviews you collected using other solutions? No worries! We'll seamlessly import them to TrustMate and treat them like our very own. We promise!

Your customers have plenty of questions! Allow them to ask directly from the product widget, interact with them, and create an engaged community around your brand! You can answer yourself or allow other customers to respond, and you can decide whether the response should be visible to everyone or just the person asking.

Your convenience is our priority, so a dedicated account manager will take care of all your needs. It’s simple, fast, and convenient!

Your customers don't always know what makes one product different than another. Thanks to the Expert Module, your employees, external specialists, or influencers can share their knowledge and review selected products. Based on their expertise, your customers will make better and more satisfying purchases.

Connect the online and offline worlds with QR codes! Put them wherever you want and take your customers to a virtual space where reviews speak for themselves. Collect and showcase reviews easier than ever!

Negative feedback? Explain its causes in a private dialogue and turn dissatisfied customers into brand ambassadors. Now also available for product reviews!

A collection of frequently asked questions and answers in the store, designed to assist online store customers without involving staff. Displayed on widgets and business profiles.

Your offline customers can share their experiences immediately after receiving a service! Capture the moment of gratitude for the service provided, hand over the card, and collect feedback. The card can be encoded for TrustMate, Google, and many other review platforms.

Decide where your NFC card should send reviews. TrustMate, Google Reviews, or another platform? The splitter allows you to set the percentage distribution of sources where your reviews will appear.

These allow further personalization of collected reviews, making it easier for buyers to make more accurate purchasing decisions. Depending on the product type, a feature could be height, weight, or durability.

Detailed product data provided to TrustMate. These are details completed during a customer's purchase so they don't have to provide them, e.g., color, size, or product capacity. The collected data is displayed with reviews and in widget filters.

Customize the appearance of the widget with reviews to match your brand. Change the color to seamlessly integrate it into your store or website. This way, reviews not only increase credibility but also strengthen brand recognition.

Automatically highlight products that are most highly regarded by customers. The Bestseller feature allows you to highlight products with the best reviews, helping customers make faster purchase decisions and increase sales of popular items.

Increase the number and quality of reviews with an intelligent assistant. The tool helps customers easily and quickly write a review – by asking questions and indicating what they can write and what words to use. Result? More valuable, detailed reviews that build trust in your offer.

Need advanced solutions? Customize the TrustMate system integration to meet your needs using the power of API and enjoy greater control over the review collection process.

Instead of guessing what customers think of your store, invite them to participate in a survey and find out how they rate offered payment methods and delivery options, and what are the reasons for returns and complaints. But that's not all! With the Net Promoter Score (NPS) survey, you can learn how many of your customers would recommend your store to family or friends!

Multiple markets? With TrustMate, you can collect and present reviews in over 20 languages! Gather, compare, and draw insights from reviews in multiple languages with no worries!

Harness the proof of customer satisfaction from one market to build trust in others. With automatic translations, you can showcase all the gathered reviews in any language and encourage new customers to make purchases.

Share the good reviews! You can display product reviews collected in one store under the same product across all your domains!

The TrustMate Display API allows you to leverage a specially prepared infrastructure for mobile solutions. It enables real-time data retrieval and management.